Klang Valley · Around the clock

Plumbing that gets there before the damage does.

From dripping under-sink joints to a full bathroom strip-out — Aquatide's licensed technicians arrive in branded vans, quote in writing and tidy up before they leave.

4,200+jobs completed
12 yrslocal experience
4.9★customer rating
Aquatide plumber fitting a chrome valve in a Kuala Lumpur bathroom
24-hour callout line Average arrival under 90 minutes
What we cover

Six trades under one roof — no subbing it out

Every Aquatide van rolls with the parts, fittings and diagnostic kit needed to finish most jobs in a single visit. No "we'll come back tomorrow" excuses.

Pipe Leak Repair service

Pipe Leak Repair

Stop dripping joints, hidden wall leaks and burst supply lines before damage spreads.

Details
Drain Cleaning service

Drain Cleaning

High-pressure jetting and snake augers clear stubborn sink, shower and floor blockages.

Details
Water Heater Service service

Water Heater Service

Storage and tankless units serviced, descaled, repaired or replaced — every brand.

Details
Bathroom Renovation service

Bathroom Renovation

Full bathroom remodels from waterproofing through tiling, fixtures and finishing.

Details
Kitchen Plumbing service

Kitchen Plumbing

Sink swaps, dishwasher hookups, instant filter taps and pantry water lines.

Details
Emergency Plumbing service

Emergency Plumbing

Round-the-clock callouts for burst pipes, flooding and stoppages anywhere in Klang Valley.

Details
Aquatide field crew portrait in branded uniforms
Why customers stay

A trade crew that treats your kitchen the way it treats its own

We started as a two-man shop in Bangsar in 2014. Twelve years on we still answer the phone ourselves — and every technician on payroll trained inside the company, not on someone else's job site.

01

Quoted before we start

Walk-through, written quote, your sign-off — then a single fixed price for the visit. No "while we're here" surprises.

02

Stocked vans, single visit

Each van carries 600+ SKUs of fittings and spares so the majority of repairs wrap on the first call.

03

Written workmanship cover

Every job leaves with a signed warranty card — 12 to 36 months depending on the work.

04

Drop sheets & vacuum

Floors stay covered, tile dust gets vacuumed up. We finish quieter than we arrived.

How a callout runs

Four steps from the first ring to a tidy hand-back

01

Phone or web brief

Tell us what's leaking, dripping, blocked or sparking. We log the symptom and book a window.

02

On-site quote

Technician inspects, photographs the issue and prices the fix on a tablet before any tool comes out.

03

Repair or install

Work is done with manufacturer-spec parts, pressure-tested and signed off line by line.

04

Clean & warranty

Area is wiped down, packaging removed, warranty card handed over and emailed.

Recent work

Snapshots from the last few weeks

12
Years on the road
4,200+
Homes serviced
90 min
Average arrival
4.9★
Average rating
What customers say

Words from the people who recommend us most

★★★★★

"Master bath was flooding the corridor at 2am. Aquatide picked up on the second ring, technician was at my gate in Mont Kiara inside the hour. Honest pricing, no upsell. Already saved their number."

Rina Abdullah
Mont Kiara · Emergency callout
★★★★★

"Did the whole master bathroom — strip, waterproofing, retile, fixtures. The team kept the dust contained, finished a day ahead of the schedule we agreed and the snag list had two items. Two."

Marcus Tan
Bangsar · Bathroom remodel
★★★★★

"Our heater was tripping the RCD every morning. Three other firms told us 'replace the unit'. Aquatide diagnosed a corroded heating element in fifteen minutes — swapped it for a fraction of the cost."

Aisha Krishnan
Petaling Jaya · Water heater repair
Common questions

Before you ring the doorbell

Do you charge a callout fee on top of the repair?
A site visit and written quote within Klang Valley is free. You only pay if you authorise the repair — and the price you authorise is the price you pay.
Are your technicians licensed to work on water heaters?
Yes. Every heater technician holds an SPAN Plumber's Certificate and we maintain authorised service partnerships with Joven, Ariston, Rheem and Panasonic.
Can you really make it tonight if I call now?
For emergencies inside the Klang Valley our overnight crew is dispatched around the clock — typical arrival is 60 to 110 minutes after the call connects.
Do you supply the parts or do I buy them?
Either way. Our vans carry common parts for an immediate fix; for premium tapware or sanitaryware you choose, we collect and install at a small handling fee or use your own delivery.
How long is the workmanship warranty?
Twelve months on repairs, twenty-four months on installations and thirty-six months on full bathroom remodels. The warranty card is issued in writing the day we finish.
Which neighbourhoods do you cover?
Anywhere within roughly an hour of central KL — see the area list further down the page. Outside that radius we still come, with a small mileage adder.
What payment methods do you accept?
DuitNow QR, FPX online banking, all major credit cards and bank transfer. For larger projects we'll split into staged invoices tied to milestones.
Coverage map

Neighbourhoods we cover daily

If your postcode is in the Klang Valley, we're almost certainly down the road already.

  • Bangsar
  • Mont Kiara
  • Damansara Heights
  • KLCC
  • Bukit Bintang
  • Petaling Jaya
  • Subang Jaya
  • Cheras
  • Setapak
  • Ampang
  • Sri Hartamas
  • Taman Tun Dr Ismail

Got a leak that's getting worse? Don't sleep on it.

Send a quick message or call the dispatch line — we'll have eyes on it today.